Refund policy

Return Policy

At SIX 26, we are committed to maintaining the highest standards of quality, hygiene, and customer satisfaction. All customers are encouraged to review this Return Policy carefully prior to completing a purchase.

Return requests for eligible, non-sale items must be submitted within seven (7) days of the delivery date. To qualify for a return, all items must be unworn, unused, unwashed, free of stains or odors, and in their original condition, including original packaging and proof of purchase. All clothing items are shipped with a single-use red return tag, which must remain attached and unaltered. Removal, alteration, or tampering with the single-use red return tag immediately voids all eligibility for a return, refund, or store credit. This requirement is strictly enforced without exception.

Return requests submitted after the initial seven (7) day period and up to thirty (30) days from delivery may be considered for store credit only, subject to inspection and approval. Store credit is non-refundable and may be used toward future purchases.

All sale items are FINAL SALE and are not eligible for returns, refunds, or store credit under any circumstances.

Customers are responsible for inspecting their order upon receipt. In the event an item arrives damaged, defective, or incorrect, SIX 26 must be notified within forty-eight (48) hours of delivery so the issue may be evaluated and resolved if approved.

To initiate a return, customers must contact SIX 26 within the applicable return request window by email at CONTACT@SIX26.COM or by phone at (702) 941-0626, and include their order number along with the reason for the return. If contacting by phone, customers must leave a detailed voicemail including their full name, phone number, order confirmation number, and the item name(s) being requested for return. If contacting by email, the same information must be included in the message. After contacting support, please allow two (2) to three (3) business days for a response via email, text message, or phone call. Returns sent without prior authorization will not be accepted or processed.

Once a return is received and inspected, customers will be notified regarding approval status. Approved refunds will be issued to the original form of payment. Please allow additional processing time for financial institutions to post the refund.

SIX 26 reserves the right to deny any return that does not comply with this policy and to modify or update this Return Policy at any time without prior notice.